Last Updated: 4/11/2026
At Dimuva, we strive to provide a smooth and reliable shopping experience, including clear and transparent shipping practices. We offer free shipping on all orders within United States, United Kingdom, Canada, Australia and New Zealand
Shipping Locations
This policy applies to orders shipped within:
United States, United Kingdom, Canada, Australia and New Zealand
Delivery Times
Order Cutoff Time:
5:00 PM EST
Orders placed after this time will be processed on the next business day, which may add one additional day to the estimated delivery time.
Order Handling Time:
1–3 business days (Monday–Friday)
After processing, your order will be shipped using one of our trusted carriers.
Transit Time:
6–10 business days (Monday–Friday)
Estimated Delivery Time:
7–13 business days
Please note that all delivery timeframes are estimates and may vary due to circumstances beyond our control.
Carrier Services
We work with reliable carriers to deliver orders within United States, United Kingdom, Canada, Australia and New Zealand, including:
Shipping Costs
Free Shipping:
All orders within United States, United Kingdom, Canada, Australia and New Zealand are eligible for free shipping with no minimum purchase required.
Paid Shipping (if applicable):
For destinations outside of our free shipping regions, shipping costs will be calculated and displayed at checkout.
Delivery Issues
If you encounter any issues with delivery, such as delays or lost packages, please contact our customer service team promptly. We are here to assist and ensure your order arrives safely.
Tracking Your Order
Once your order has been shipped, you will receive an email confirmation with your tracking number.
You can track your order using our Order Tracking Page
Changes to This Policy
We reserve the right to modify this Shipping Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. We recommend reviewing this policy periodically. Continued use of our website after any changes indicates acceptance of the updated policy.
Questions?
Visit our FAQs page or contact our customer support team for assistance.
Contact Information
Store Email: info@dimuva.com
Store Phone: +1 (754) 351-3751
Store Address: 225 S Dixie Hwy, Coral Gables Florida 33133, United States
Customer Service Hours: Monday through Friday: 9 AM - 5 PM (EST)
We try our best to reply to all emails within 1-2 business days
